Performance Outcomes

Client Survey

We ask clients to take a satisfaction survey twice each year, as well as when they are discharged from our care. Here are the Survey Results from 2015:

 

Adult Mental Health Survey Results

 

General Satisfaction - 97%

Access To Care - 92%

Quality of Care - 95%

 

Child Mental Health Survey Results

General Satisfaction - 96%

Access To Care -  91%

Quality of Care - 90%

 

Adult Substance Abuse Survey Results

General Satisfaction -  98%

Access To Care -  96%

Quality of Care - 84%

 

Child Substance Abuse Survey Results

General Satisfaction -  100%

Access To Care -  98%

Quality of Care - 100%

 

 

Starting Point By The Numbers

Number of Clients Served FY 2015 - 2016 - 2,000; over 400 additional persons screened.

Number of Services Provided - 44,000 individual services were provided

Number of Clinical Hours Provided - Over 76,000 hours of direct service provided.

CARF Accreditation 2015 - 2018 - Sixth consecutive successful three-year accreditation.

 

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Healing Begins Here


If you or a loved one are coping with depression, addiction or other behavioral health issues, Starting Point Behavioral Healthcare is the place to begin your journey toward healing. Our professional staff is dedicated to helping those with addiction or behavioral health challenges through counseling, therapy and support.

Call Starting Point Behavioral Healthcare today and get started on your path to healing.

Starting Point Behavioral Healthcare is a 501(c) 3 not for profit corporation, Tax Exempt ID 59-3029469. All donations are tax deductible.

Starting Point Behavioral Healthcare is an equal opportunity and drug-free workplace and prohibits discrimination in all of its programs and activities on the basis of race, color, sex, age, religion, national origin, marital status, disability, veteran’s status, or other legally protected status.

If you are a person with a disability who needs any accommodation, you should contact the office of our ADA Coordinator,
463142 SR 200, Yulee, FL 32097; VOICE (904) 225-8280 x448; FAX (904) 225-9125 or adacoordinator@spbh.org.

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