We contract with Medicare, Medicaid, and 50+ insurance providers to ensure that we are reducing financial barriers to treatment. If you are unsure whether we contract with your insurance company, please call our main line at (904) 225-8280 and follow the prompts to speak to an operator. 

Not necessarily. Starting Point accepts cash, credit cards, and most insurance plans. For those without insurance, our services are made available on a sliding fee scale based on income and family size. We also have grant-funded programs that do not require any co-pay for those who qualify.

Health Insurance providers often use a separate contracted company for mental health and substance use services. These companies, known as ‘carve-outs’, are behavioral health organizations (BHO) that contract with the primary health insurance company to manage your mental health and substance use services. Starting Point may in fact have a contract with your primary insurance company but does not always contract with the carve-out company. In order for your mental health or substance use treatment at Starting Point to be covered by insurance, we must also have a contract with the carve-out company.