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PERFORMANCE OUTCOMES

Client Survey

We ask clients to take a satisfaction survey twice each year, as well as when they are discharged from our care. Here are the Survey Results from 2015:

Adult Mental Health Survey Results

 

General Satisfaction - 97%

Access To Care - 92%

Quality of Care - 95%

 

Child Mental Health Survey Results

General Satisfaction - 96%

Access To Care -  91%

Quality of Care - 90%

 

Adult Substance Abuse Survey Results

General Satisfaction -  98%

Access To Care -  96%

Quality of Care - 84%

 

Child Substance Abuse Survey Results

General Satisfaction -  100%

Access To Care -  98%

Quality of Care - 100%

Starting Point By The Numbers

Number of Clients Served FY 2015 - 2016 - 2,000; over 400 additional persons screened.

Number of Services Provided - 44,000 individual services were provided

Number of Clinical Hours Provided - Over 76,000 hours of direct service provided.

CARF Accreditation 2018 - 2021 - Seventh consecutive successful three-year accreditation.

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