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Starting Point Behavioral Healthcare has a Behavioral Health Professional on call around the clock to provide crisis evaluation and referral to anyone in a psychiatric or substance use disorder emergency 24 hours a day, 7 days a week. If you have an emergency, please call our 24-hour hotline at (904) 225-8280.

Crisis services after 5 p.m. on weekdays or on weekends:

Call 904-225-8280.
Ask to speak to the agency’s on-call counselor.
The on-call counselor will call you back to assist in the crisis.

Call 911 when:

There is an emergency that threatens your life or health or that of others.

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