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Painting of Starting Point Behavioral Healthcare's Yulee Location

Our story

Healing Begins Here

Every journey begins with a starting point. Ours began in 1992, rooted in the vision of bringing comprehensive behavioral healthcare to Nassau County. Over the years, we’ve grown, evolved, and embraced innovation, but one thing remains constant: our unwavering dedication to the people we serve.

 

This timeline celebrates our milestones and the countless lives touched along the way. We invite you to explore how Starting Point has become a cornerstone of hope and healing in our community."

Explore our journey

Timeline

our journey of hope and healing

Founder of Starting Point Behavioral Healthcare, Rachel D. Sutton holding a self portrait

1992

Answering the Call

On April 2, 1992, Rachel D. Sutton recognized a growing need for behavioral health services in Nassau County and opened its first mental health and substance use clinic. Operating as the Nassau County Mental Health and Alcoholism Drug Abuse Council (NCMHADAC), the agency began at 1303 Jasmine Street, Fernandina Beach, FL. Rachel led the organization as President & CEO until 2000, laying a strong foundation for compassionate care.

1994

Expanding Support to West Nassau

NCMHADAC established its first West Side location in Hilliard, offering day treatment services—now known as Psychosocial Rehabilitation—for adults with severe mental health challenges. Over time, this location became a hub for skill-building and community connection.

Picture of former Starting Point CEO, Edwin Dews
CARF Accreditation Seal

2000

A New Chapter of Leadership and Excellence

With the transition of leadership to Edwin W. Dews, the organization received its first CARF accreditation, reflecting a commitment to high-quality, evidence-based care. This milestone validated the impactful work of NCMHADAC in serving the community.

Sutton Place Behavioral Health Logo

2002

Honoring Our Roots

In tribute to founder Rachel D. Sutton, the agency rebranded to Sutton Place Behavioral Health and moved to a new location in Fernandina Beach.

2005-2007

Empowering the Next Generation

Through innovative programs like "Project Success," Sutton Place partnered with local schools to address substance use among teens. This effort was nationally recognized by SAMHSA for its evidence-based approach to prevention.

Starting Point Behavioral Healthcare CEO, Laureen Pagel

2008

A New Home and Leadership for Sutton Place

In 2008, Sutton Place Behavioral Health moved to a permanent facility in Yulee, FL, offering space for growth and consolidating services under one roof.

Later that year, Dr. Laureen Pagel, after nine years as Director of Clinical Operations, became CEO. Her leadership sparked significant growth, doubling the organization’s size and budget while advancing behavioral healthcare services.

Starting Point Behavoral Healthcare Logo

2013

Becoming Starting Point Behavioral Heatlhcare

Reflecting our mission to offer new beginnings, Sutton Place rebranded as Starting Point Behavioral Healthcare. Our tagline, "Healing Begins Here," continues to guide every step we take in supporting individuals on their journey to wellness.

Mental Health First Aid Icon

2014

Bringing Mental Health First Aid to Nassau County

In 2014, Starting Point introduced Nassau County’s first Mental Health First Aid program. This evidence-based training equips participants with skills to recognize and respond to signs of mental health challenges or substance use crises, offering crucial support in critical moments.

That same year, specialized versions of the curriculum were launched to support public safety officers and adults working with youth, expanding the program’s impact across the community.

2019-Present

Innovating for the Future

From launching a 24/7 Mobile Response Team to adapting quickly to telemedicine during the COVID-19 pandemic, Starting Point continues to lead with innovation, ensuring no one feels alone in their mental health journey.

Starting Point Behavioral Healthcare's 30th Anniversary Celebration Logo

2022

Celebrating 30 Years of Service

For three decades, Starting Point Behavioral Healthcare has been a trusted ally for thousands of individuals and families in Nassau County, offering care, compassion, and a community of support.

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