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accreditation

Choosing Quality Care You Can Trust

CARF Accreditation Logo

At Starting Point Behavioral Healthcare, we understand how important it is to find a care provider that feels right for you. That’s why we’re committed to delivering services of the highest quality. As a CARF (Commission on Accreditation of Rehabilitation Facilities) accredited organization, we have demonstrated our dedication to excellence through rigorous evaluations, including an in-depth review of our programs, practices, and standards.

 

Since earning our first CARF Accreditation in 2000, we’ve proudly maintained a Three-Year Accreditation—the highest level of achievement awarded by CARF International. This accreditation applies to our services in:

 

  • Case Management/Services Coordination

  • Certified Community Behavioral Health Clinic

  • Day Treatment for Adults

  • Outpatient Treatment for Alcohol and Drug Addictions

  • Outpatient Mental Health Treatment

  • Prevention Programs for Alcohol and Drug Addictions

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This recognition means you can trust that our care meets the highest international standards for quality and safety. At Starting Point, we don’t just meet expectations—we exceed them, so you can feel confident in your journey toward health and wellness.

  • Do I need to pre-register before my first visit?
    Pre-registering can help you save time at your first visit, but it’s not required. You can pre-register on your phone, tablet, or computer by clicking here. If you’d rather pre-register up by phone, just call us at (904) 225-8280 and follow the prompts to establish care. You can also sign up when you come in for your first visit.
  • Do I need an appointment for my first visit?
    Nope! You don’t need an appointment. We want it to be easy for you to get help. That’s why we have special times called “walk-in hours” at three different places. Just come during those hours—we’ll be ready to help. Plan to be here for about 2.5 to 3 hours so we have enough time to get to know you and support your needs.
  • Where should I go for my first visit?
    You can visit any of our three offices—pick the one that’s best for you: · Amelia Island: 1541 S 14th St, Fernandina Beach, FL 32034 · Callahan: 617225 Brandies Ave, Callahan, FL 32011 · Yulee: 463142 SR 200, Yulee, FL 32097
  • What time should I come in for my first visit?
    Each office has its own walk-in hours. Make sure to come during those times: · Amelia Island: Fridays, 8 AM – 12 PM · Callahan: Wednesdays, 10 AM – 4 PM and Fridays, 8 AM – 12 PM · Yulee: Mondays, Tuesdays, and Thursdays, 8 AM – 2 PM
  • What should I bring with me to my first visit?
    · A photo ID · Any papers that show you’re the legal guardian (if you're bringing a child) · Insurance information (if you have it)
  • What will happen during my first visit?
    Here’s what you can expect: If you didn’t pre-register, we’ll ask you to fill out some forms. You’ll answer a few questions about how you’ve been feeling—like if you’ve been sad, worried, or stressed. There are no right or wrong answers. You’ll talk with a team member for about 15 minutes so we can learn more about how to help you. We’ll also talk to you about costs, like insurance or co-pays. Then, you’ll meet with a trained intake specialist for about 90 minutes to talk more about your goals. We’ll give you a folder with helpful info and your next appointment date. You’ve taken a big step towards healing! We’re proud of you—and we’re here to help you every step of the way.
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