We believe cost should never be a barrier to getting the help you need. That’s why we accept 50+ insurance providers and offer flexible payment options, including a sliding fee scale.
Insurance coverage
We accept 50+ Insurance Providers, Including:
Medicare & medicaid
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AARP Medicare
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Blue Medicare
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Colonial Penn
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Florida Medicaid
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Florida Blue Medicare
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Florida Community Care
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Humana Medicare and Medicaid
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Medicare Part B
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Sunshine Child Welfare
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Sunshine Medicaid
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United Medicaid
private insurance
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AETNA
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Ambetter
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BlueCross BlueShield- PPO (for HMO plans please obtain referral from your PCP)
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CIGNA
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ComPsych Corp
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Federal Employees Program
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Florida Blue- PPO (for HMO plans please obtain referral from your PCP)
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Humana (for HMO plans please obtain referral from your PCP)
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Meritain Health
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Optum
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Simply Healthcare
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Tricare
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United Health Care
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WellCare
insurance not listed?
If you're insurance carrier isn't listed or you have questions about whether your plan is in network, call us at (904) 225-8280 and we'll be happy to check.
Payment options
Patient Portal
Easily pay your bill online using our secure Patient Portal.
Coming Soon
Credit/Debit Cards
We accept all major credit cards.
Cash/Check Payments
Available at any of our offices.
Sliding Fee Scale
If you don't have insurance, you may qualify for reduced fees based on your income and family size. This information will be discussed with you during the registration process of your intake visit.
insurance & Payment questions
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Do I need to pre-register before my first visit?Pre-registering can help you save time at your first visit, but it’s not required. You can pre-register on your phone, tablet, or computer by clicking here. If you’d rather pre-register up by phone, just call us at (904) 225-8280 and follow the prompts to establish care. You can also sign up when you come in for your first visit.
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Do I need an appointment for my first visit?Nope! You don’t need an appointment. We want it to be easy for you to get help. That’s why we have special times called “walk-in hours” at three different places. Just come during those hours—we’ll be ready to help. Plan to be here for about 2.5 to 3 hours so we have enough time to get to know you and support your needs.
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Where should I go for my first visit?You can visit any of our three offices—pick the one that’s best for you: · Amelia Island: 1541 S 14th St, Fernandina Beach, FL 32034 · Callahan: 617225 Brandies Ave, Callahan, FL 32011 · Yulee: 463142 SR 200, Yulee, FL 32097
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What time should I come in for my first visit?Each office has its own walk-in hours. Make sure to come during those times: · Amelia Island: Fridays, 8 AM – 12 PM · Callahan: Wednesdays, 10 AM – 4 PM and Fridays, 8 AM – 12 PM · Yulee: Mondays, Tuesdays, and Thursdays, 8 AM – 2 PM
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What should I bring with me to my first visit?· A photo ID · Any papers that show you’re the legal guardian (if you're bringing a child) · Insurance information (if you have it)
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What will happen during my first visit?Here’s what you can expect: If you didn’t pre-register, we’ll ask you to fill out some forms. You’ll answer a few questions about how you’ve been feeling—like if you’ve been sad, worried, or stressed. There are no right or wrong answers. You’ll talk with a team member for about 15 minutes so we can learn more about how to help you. We’ll also talk to you about costs, like insurance or co-pays. Then, you’ll meet with a trained intake specialist for about 90 minutes to talk more about your goals. We’ll give you a folder with helpful info and your next appointment date. You’ve taken a big step towards healing! We’re proud of you—and we’re here to help you every step of the way.