Open Access

We are here when you are ready

Open Access is our intake process. When you are ready to seek care, we are here for you. Walk in whenever you are ready to start your recovery journey.


Open Access Hours

Starting Point - Yulee

463142 SR 200

Yulee FL 32097

Monday - Thursday 8AM - 2PM


Starting Point - Amelia Island

1541 S. 14th Street

Fernandina Beach, FL 32034

Every Friday 8AM - 12PM


Pre-registration is a process designed to save you time during your initial visit. To pre-register, CLICK HERE  and follow the prompts to complete all provided forms. Our registration team will receive your completed pre-registration packet and enter your contact, demographic, referral, and insurance information (if applicable) before you arrive for Open Access.

A licensed professional will meet with you to learn about what brings you in while completing assessment tools to determine if Starting Point is the best fit for you.

During this step, our registration team will go over all financial and insurance information and schedule your first follow up appointment.

Helpful Documents to bring with you (if available/applicable):

  • Valid Photo ID
  • Insurance Card
  • Medical Records
  • Proof of Guardianship (if registering a dependent)
  • Any Referring Documents
  • Third Party Contact Information (I.e. lawyers, primary care, emergency contact, etc.)

A trained intake specialist will talk with you to identify your strengths and needs and help guide your treatment plan for when you meet with your treatment team.

Are you or a loved one thinking about coming to Starting Point?

Open Access is available at our Main Treatment Center (463142 SR 200) in Yulee Monday through Thursday 8AM - 2PM. After establishing care at the Main Treatment Center, you may have the option to receive care at other locations.

Speeds up the process! Providing our staff with your demographic information and insurance before you arrive skips a step for you.

Your first visit is the longest and most important to start your personal journey. Regardless of when you walk in, our staff will sit with you, get to know you, and help you set your treatment goals. You can expect to spend 2.5 - 3 hours with us.

Open Access is not a therapy session nor is it a place where you will leave with a prescription for medication. It is the immediate connection to identify what you need.

You meet with a member of our registration team to sign consents, releases, HIPAA forms, financial forms, and review co-pays due at each appointment.

Once you complete the assessment and sign your treatment plan, you are done. You will leave with a scheduled follow-up appointment for group therapy, individual therapy and/or a medical service. Stop at the front desk on your way out to confirm all appointments and ask any other questions.