Open Access is our intake process. When you are ready to seek care, we are here for you. Walk in whenever you are ready to start your recovery journey.
Open Access Hours
Starting Point - Yulee
463142 SR 200
Yulee FL 32097
Mon / Tue / Thu 8AM - 2PM
Starting Point - Amelia Island
1541 S. 14th Street
Fernandina Beach, FL 32034
Friday's 8AM - 12PM
Starting Point - Callahan
617225 Brandies Ave.
Callahan, FL 32011
Wednesday's 10AM - 4PM & Friday's 8AM - 12PM
Payment is due at time services are rendered including for assessments and drug screens.
Pre-registration is a process designed to save you time during your initial visit. To pre-register, CLICK HERE and follow the prompts to complete all provided forms. Our registration team will receive your completed pre-registration packet and enter your contact, demographic, referral, and insurance information (if applicable) before you arrive for Open Access.
A licensed professional will meet with you to learn about what brings you in while completing assessment tools to determine if Starting Point is the best fit for you.
During this step, our registration team will go over all financial and insurance information and schedule your first follow up appointment.
Helpful Documents to bring with you (if available/applicable):
- Valid Photo ID
- Insurance Card
- Medical Records
- Proof of Guardianship (if registering a dependent)
- Any Referring Documents
- Third Party Contact Information (I.e. lawyers, primary care, emergency contact, etc.)
A trained intake specialist will talk with you to identify your strengths and needs and help guide your treatment plan for when you meet with your treatment team.
Speeds up the process! Providing our staff with your demographic information and insurance before you arrive skips a step for you.
Your first visit is the longest and most important to start your personal journey. Regardless of when you walk in, our staff will sit with you, get to know you, and help you set your treatment goals. You can expect to spend 2.5 - 3 hours with us.
Open Access is not a therapy session nor is it a place where you will leave with a prescription for medication. It is the immediate connection to identify what you need.
You meet with a member of our registration team to sign consents, releases, HIPAA forms, financial forms, and review co-pays due at each appointment.
Once you complete the assessment and sign your treatment plan, you are done. You will leave with a scheduled follow-up appointment for group therapy, individual therapy and/or a medical service. Stop at the front desk on your way out to confirm all appointments and ask any other questions.