Insurance and Payment | Starting Point Behavioral Healthcare

Q: Does Starting Point take my insurance?

We contract with Medicare, Medicaid, and 50+ insurance providers to ensure that we are reducing financial barriers to treatment. If you are unsure whether we contract with your insurance company, please call our main line at (904) 225-8280 and follow the prompts to speak to an operator.

INSURANCE AND PAYMENT

We believe in reducing barriers to treatment. Sometimes those barriers are financial. This is why we have contracted with 50+ insurance providers to make accessing services at Starting Point a breeze. If you don’t have insurance, we have options for you. We offer a sliding fee scale based on income and family size. Whatever the situation, do not let cost be a barrier to seeking treatment at Starting Point. We will work diligently to ensure there are affordable treatment options available to you and those that you love.

AARP

Aetna

Ambetter

BCBS

Beacon

Bind

Cigna

Colonial Penn

Florida Medicaid

Humana

Magellan

Medicare

Molina

Sunshine

Tricare

Unicare

United Healthcare

Wellcare

INSURANCE AND PAYMENT FAQs

Does Starting Point take my insurance?

Do I need Insurance to receive treatment from Starting Point?

No! You may pay for services out of pocket. We accept cash, check, and all major credit cards. We also offer a sliding fee scale to reduce the cost of services for individuals who meet certain federal poverty guidelines. For those who qualify, a registration team member will go over sliding fee scale options with you at your first visit. For more information on our sliding fee scale, please see the table below.

Why are mental health and substance use services covered differently by my insurance?

Health Insurance providers often use a separate contracted company for mental health and substance use services. These companies, known as ‘carve-outs’, are behavioral health organizations (BHO) that contract with the primary health insurance company to manage your mental health and substance use services. Starting Point may in fact have a contract with your primary insurance company but does not always contract with the carve-out company. In order for your mental health or substance use treatment at Starting Point to be covered by insurance, we must also have a contract with the carve-out company.

STARTING POINT BEHAVIORAL HEALTHCARE SLIDING FEE SCALE

2025 Federal Poverty Guidelines

(Effective 07/01/2025)

(Income must fall below the amount in the grid_

	SPBH LVL 5: 50% discount charging 50% of charge	SPBH LVL 4: 60% discount charging 40% of charge	LSF Level 3	LSF Level 2	LSF Level 1
Family Size	200%	185%	150%	135%	100%
1	$31,300	$28,953	$23,475	$21,128	$15,650
2	$42,300	$39,128	$31,725	$28,553	$21,150
3	$53,300	$49,303	$39,975	$35,978	$26,650
4	$64,300	$59,478	$48,225	$43,403	$32,150
5	$75,300	$69,653	$56,475	$50,828	$37,650
6	$86,300	$79,828	$64,725	$58,253	$43,150
7	$97,300	$90,003	$72,975	$65,678	$48,650
8	$108,300	$100,178	$81,225	$73,103	$54,150
9	$119,300	$110,353	$89,475	$80,528	$59,650
10	$130,300	$120,528	$97,725	$87,953	$65,150

Services	Full Fee	SPBH LVL 5 50% discount charging 50% of charge	SPBH LVL 4 60% discount charging 40%	LSF Level 3	LSF Level 2	LSF Level 1	LSF GEN REV
Comprehensive Assessment	$300.00	$150.00	$120.00	$30.00	$20.00	$10.00	$5.00
Individual	$300.00	$150.00	$120.00	$30.00	$20.00	$10.00	$5.00
Group	$75.00	$37.50	$30.00	$25.00	$20.00	$10.00	$5.00
E&M New	$420.00	$210.00	$168.00	$60.00	$40.00	$20.00	$5.00
E&M Follow Up	$280.00	$140.00	$112.00	$40.00	$30.00	$20.00	$5.00
UDS Confirmation	$35.00	$35.00	$35.00	$35.00	$35.00	$35.00	$35.00
UDS Instant	$20.00	$20.00	$20.00	$20.00	$20.00	$20.00	$20.00
UDS Lab	$50.00	$50.00	$50.00	$50.00	$50.00	$50.00	$50.00
No Show	$25.00	$25.00	$25.00	$25.00	$25.00	$25.00	$25.00